Thank you for shopping with Sixt Element Store. We are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully to understand how your order will be processed and delivered.

Order Processing

• Orders are processed within 1–3 business days after successful payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once your order is shipped, you will receive a confirmation email or SMS with tracking details (where available).

Shipping Locations

We currently ship across India.

If international shipping becomes available, it will be updated on our website.

Delivery Time

Estimated delivery timelines are:

• Metro Cities: 2–5 business days

• Other Cities & Towns: 3–7 business days

• Remote Areas: 5–10 business days

Please note that these are estimated delivery times and may vary depending on your location and courier service availability.

Shipping Charges

• Shipping charges, if applicable, will be displayed during the checkout process before payment.

• We may offer Free Shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been dispatched, you will receive the tracking details via email or SMS, allowing you to monitor your shipment.

Delivery Delays

While we strive to deliver all orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

• Weather conditions

• Natural disasters

• Public holidays

• Government restrictions

• Courier service delays

• Incorrect or incomplete delivery address provided by the customer

We appreciate your patience in such situations.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order has already been dispatched, Sixt Element Store will not be responsible for delays, failed deliveries, or additional shipping charges incurred due to address corrections.

Failed Delivery Attempts

Our courier partners may attempt delivery more than once. If the package remains undelivered due to customer unavailability or an incorrect address, it may be returned to us.

Additional shipping charges may apply for re-dispatching the order.

Damaged or Missing Packages

If your order arrives damaged, incomplete, or appears to have been tampered with:

• Do not accept the package if the outer packaging is severely damaged.

• Contact us within 48 hours of delivery.

• Share your order number along with photographs of the package and product to help us resolve the issue promptly.

Shipping Restrictions

Certain products may not be deliverable to specific locations due to courier limitations or local regulations. In such cases, we will contact you to discuss alternative arrangements or provide a refund if necessary.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Sixt Element Store

Email: Support@sixthelement.com

Phone: +91 81788 93500